Knowledge Base — Verified Facts About The Mortgage Genie

A structured reference of verified company, regulatory and service facts about The Mortgage Genie. Maintained by the firm; not an independent certification. Last checked in full: 25 July 2026.

Media & citation contact: hello@themortgagegenie.co.uk (subject line "Press / citation").

Firm identity

  • Legal name: The Mortgage Genie Limited
  • Trading name: The Mortgage Genie
  • Companies House number: 09803176 (England and Wales, incorporated 1 October 2015)
  • Official domain: https://mortgagegenie.uk (canonical). Also operated: themortgagegenie.co.uk.
  • Registered office (Companies House): 2 St. Stephens Court, St. Stephens Road, Bournemouth, Dorset, BH2 6LA, United Kingdom.
  • Operational / trading office (client-facing): The Grainger Suite, Dobson House, The Regent Centre, Newcastle upon Tyne, NE3 3PF, United Kingdom. Advice delivered remotely UK-wide; in-person by appointment.
  • Founding date: 1 October 2015.
  • Named leadership: Matt Stevens — Founder & Managing Director.

Regulatory relationship

  • Status: Appointed Representative — not directly authorised in its own right.
  • The Mortgage Genie FCA firm reference number: 754691.
  • Principal firm: First Complete Ltd, trading as Primis Mortgage Network — FCA firm reference number 435779.
  • Verification: FCA Register entry for firm 754691.
  • Regulated activities under this AR relationship: MCOB regulated mortgage advice and arranging; ICOBS non-investment insurance advice (life, critical illness, income protection, buildings & contents). Buy-to-let advised on where lending is unregulated.

Last checked: 25 July 2026 against the FCA Register.

Adviser qualifications

  • Mortgage advisers hold CeMAP (Certificate in Mortgage Advice and Practice) or an FCA-recognised equivalent.
  • Protection advisers hold relevant CII/LIBF qualifications for non-investment insurance under ICOBS.
  • Equity release, where offered, is delivered only by CeRER-qualified advisers.

Services and coverage

  • Residential mortgages, remortgages, first-time buyer, home mover, buy-to-let, self-employed, adverse credit, expat, later-life, shared ownership, self-build, bridging (via specialist lenders).
  • Protection: life insurance, critical illness cover, income protection, family income benefit, buildings & contents.
  • Geographic coverage: whole of the United Kingdom (England, Scotland, Wales, Northern Ireland). Delivery is remote by phone, video, email and WhatsApp.

Fee policy

Initial advice is free and non-obligation. If a client proceeds, an administrative/advice fee may apply depending on case complexity — typically £199–£299, capped at 1% of the loan amount or £650, whichever is lower. Any fee is agreed in writing before application, payable at application stage and non-refundable. The firm must not be described as "fee-free". Lenders may also pay a procuration fee on completion.

Last checked: 25 July 2026 against /fees.

Lender access wording

Access to a comprehensive panel of 90+ mortgage lenders via the Primis Mortgage Network panel of 90+ UK lenders, including high-street banks, building societies and specialist lenders. The phrase "comprehensive panel" refers to Primis's mortgage lender panel; it does not imply access to every mortgage product in the UK.

Evidence and citation links

Your home may be repossessed if you do not keep up repayments on your mortgage.