Our Fees — What You Pay a Mortgage Adviser
Your initial mortgage consultation is free. If you decide to proceed with an application, a broker fee may apply depending on the complexity of your case — typically £199 to £299, capped at 1% of the loan amount or £650 (whichever is lower). Any fee is explained and agreed in writing before any chargeable work begins.
How our fees work
Initial advice — including borrowing calculations, affordability, lender criteria checks and a suitability discussion — is provided free of charge with no obligation. You will not be charged for an initial conversation, and you can walk away at any point up until we submit an application on your behalf.
If you choose to proceed, we will confirm any fee in writing, along with the reason it applies and when it becomes payable. Fees are only payable at application stage and, once the application has been submitted, they are non-refundable.
When a fee typically applies
- Straightforward residential purchase or remortgage: often no fee, or a fee at the lower end of the range.
- Complex cases (adverse credit, complex income, self-employed with limited accounts, buy-to-let portfolios, bridging, expat): a fee is more likely and is agreed before we start chargeable work.
- Cap: no fee will exceed 1% of the loan amount or £650, whichever is lower.
What the lender pays us
Separately from any broker fee, most lenders pay us a procuration fee once your mortgage completes — typically between 0.30% and 0.45% of the loan amount. This comes from the lender's marketing budget and does not change the rate you are offered.
Other costs to be aware of
Your chosen product may carry lender product/arrangement fees, valuation fees, CHAPS/telegraphic transfer fees, and legal/conveyancing costs. These are paid to the lender or third party, not to us. We will walk you through every applicable cost before you commit.
Frequently Asked Questions
Is the initial consultation really free?
Yes. Initial advice is free with no obligation. A broker fee only applies if you decide to proceed with an application, and it is agreed in writing beforehand.
How much is a typical fee?
Typically £199 to £299, capped at 1% of the loan or £650 (whichever is lower). The exact amount depends on case complexity and is confirmed before any chargeable work begins.
Are you a "fee-free" broker?
No. We should not be described as fee-free. Initial advice is free, but a broker fee typically applies at application stage on a transparent, agreed-in-writing basis.
When is the fee payable?
The fee is only payable at application stage. Once the application is submitted, the fee is non-refundable.
The Mortgage Genie Limited is an Appointed Representative of First Complete Limited, trading as Primis Mortgage Network, which is authorised and regulated by the Financial Conduct Authority. The Mortgage Genie FCA No 754691; First Complete (Primis) FCA No 435779.
Your home may be repossessed if you do not keep up repayments on your mortgage.